
FAQ
Got questions? We’ve got answers.
General information
Product information
Where do you ship?
We ship worldwide with fast and trackable delivery.
What is your return policy?
Easy 14-day returns, full refund guaranteed.
How long does delivery take?
We ship your order within 0–3 business days. Delivery time depends on your location. Check our shipping policy for details.
Is a clasp already included with my Billie Jeans Pin?
Yes! Every Billie Jeans Pin comes with one standard clasp. The PowerLock is an optional add-on for those who want extra strength or a spare piece.
What’s the difference between the standard clasp and the PowerLock?
The PowerLock is made with reinforced stainless steel and a tighter lock-in mechanism. It holds even more firmly, perfect for thicker denim, active wear, or anyone who prefers a stronger grip.
Can I use the PowerLock with any Billie Jeans Pin?
Absolutely. The PowerLock is compatible with all Billie Jeans Pin models and can replace or supplement your existing clasp instantly, no tools or setup needed.









